We are carefully monitoring the situation and its effects around the SARS-CoV-2 (novel corona virus) spread. Our sites comply with the measures prescribed by the responsible authorities in the respective countries. All measures taken are aimed at protecting the health of our employees and customers and ensuring that our business activities are carried out to the usual high standards.
At the present time, the proper availability of spare parts is generally assured. However, there may be delays in individual deliveries due to restrictions to contain the spread of the virus. So far, there have been hardly any bottlenecks in the supply of purchased parts. The situation is continuously being reassessed.
Thanks to our local network of service and application engineers, we are still able to react in most countries, provided that no border crossings are required. Our technicians are sensitized, comply with local regulations and follow customer-specific safety measures. Your contact persons for service or application engineering assignments will contact you as required before the assignments to discuss situational circumstances.
We ask for your understanding should bottlenecks nevertheless occur due to corresponding country-specific regulations which may restrict the deployment of our employees.